What's new in Pipedrive for 2023 and beyond?
Pipedrive continuously works to improve its software and provide customers with the best possible experience. The company, which has quickly become one of the world's leading CRM platforms, is rolling out several updates to its platform to ensure it remains ahead of its competitors. Founded in 2010, Pipedrive is the global sales-first CRM. With over 400 app integrations and connectors, the Pipedrive Marketplace enables customers to sync their data across systems all in one place.
For 2023, they have planned to make several exciting updates to their system. This includes the introduction of artificial intelligence (AI) to help users predict sales outcomes, more customization options for automation and reporting, and improved customer journey capabilities. AI allows users to understand their sales process better and make more efficient decisions. Customization options will enable users to tailor their automation and reporting to fit their needs. The customer journey capabilities will make it easier for users to see the whole picture of the sales process and identify opportunities for improvement.
According to Pipedrive's 2023 product roadmap, they plan to introduce several updates and features to help small businesses grow. One of the updates is an email and an omnichannel inbox that allow for multiple email account syncing, inbox sharing, and tighter collaboration between sales reps and teams. Following the previous example, Pipedrive introduces automated email sequences with timely follow-ups to help sales teams close more deals. These updates and features are part of Pipedrive's commitment to being a customer-driven CRM that helps small businesses succeed.
The email and omnichannel inbox feature will allow small businesses to manage multiple email accounts within a single app. This will reduce the time it takes for sales reps to check their various emails, increase productivity by reducing distractions, and allow representatives to stay on top of their inboxes. The ability to share an inbox with other users in your company will also make collaboration more accessible, allowing teams to work together without switching between different apps. Pipedrive's automated email sequences will help sales teams close more deals by sending timely follow-ups at appropriate intervals during the sales cycle
As a customer-driven CRM, Pipedrive aims to help small businesses succeed by providing them with a tool that lets them manage their sales and marketing efforts. One of the ways Pipedrive does this is by offering features that make it easy for users to track leads and close more deals. For example, sales reps can use the software's automated email sequences to send out timely follow-ups after each meeting or phone call. Additionally, Pipedrive allows users to create custom reports for specific clients so they can see how their campaigns are performing.
Pipedrive introduced a new pricing model offering more flexibility and customization for small businesses. The new pricing model will allow users to choose between three subscription plans: one with fewer features but lower monthly fees, named Professional; another with more features but higher monthly fees named Enterprise, and one in between, the newest one, called Power.
Source: https://www.pipedrive.com/en/blog/power-plan-announcement
This move by Pipedrive aims to provide small businesses with more options and greater control over their expenses. The company recognizes that only some businesses have the same needs and that there may be better solutions than a one-size-fits-all pricing model. By offering three subscription plans, Pipedrive is giving its users the ability to choose the plan that best suits their needs and budget. This new pricing model is also a reflection of Pipedrive's commitment to its customers, as it shows that the company is listening to their feedback and responding with solutions that address their concerns. Overall, this new pricing model is a positive development for small businesses using Pipedrive, as it provides them with greater flexibility and customization options while still maintaining the high level of service and support that Pipedrive is known for.
The Power plan users can access project planning, tracking and delivery, phone support, CRM implementation, better control of account permissions and visibilities, and higher usage caps.
Pipedrive's 2023 product roadmap also includes updates for its sales pipeline and reporting features. Looking beyond, the company plans to add more automated sales tasks like email sequences, proposals, and demos. Additionally, Pipedrive will introduce a new forecasting feature that allows users to create forecasts based on past data or manually enter it into the system.
These updates are just the beginning of the company's plans for automation. In the near future, users can expect even more streamlined sales processes with the addition of email sequences, proposals, and demos. But that's not all-Pipedrive is also introducing a new forecasting feature that will make it easier than ever to predict future sales based on past data or manual input. With these new tools at their disposal, Pipedrive users will be able to work smarter, not harder, and achieve even greater success in their sales efforts.
The updated CRM platform is set to revolutionize the sales process for customers. With the ability to create forecasts based on past data or manually enter it into the system, businesses can expect a more accurate and efficient sales process. The platform's improved speed and intuitive design will make it easier than ever before to manage customer interactions and track sales data. This will lead to an enhanced customer experience with more personalized interactions and a greater understanding of their needs. Additionally, the platform's advanced analytics capabilities will provide businesses with valuable insights into their sales data, allowing them to make informed decisions and optimize their sales strategies. The updated CRM platform is poised to deliver significant benefits for businesses looking to improve their sales processes and better serve their customers.
Finally, with these new features, this CRM platform is faster, more intuitive, and easier to use. With these updates, customers can expect to have a more streamlined sales process, an improved customer experience, and more significant insights into their sales data.
