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Real Digitalization: 3 New Case Studies on ERP Quoting Automation, Forex Governance, and E-Commerce Performance

Real Digitalization: 3 New Case Studies on ERP Quoting Automation, Forex Governance, and E-Commerce Performance
16.12.2025

Digital transformation needs vary drastically, from governance in regulated financial industries to the need for UX speed (milliseconds) in ecommerce. OPTI has 20 years of software engineering experience and is an official Google Cloud and HubSpot partner precisely to address any modernization and digitalization challenge.

Over the past month, we documented three major projects as case studies:

  • Automating sales quoting for an industrial distributor using the AI Sales product.

  • Securing Forex operations with HubSpot

  • Modernizing (refactoring) a leading online bookstore

These projects represent the practical application of the methodologies described in our recent 2026 Technical Guides series. Below are the three case studies, each accompanied by a relevant diagram.



1. AI-Powered Quoting for Industrial Distribution: Upgrade on Top of Entersoft ERP

For a distributor with a catalog of over 20,000 SKUs, we demonstrated that replacing the ERP (in this case, Entersoft) is not required to benefit from Google Cloud AI capabilities (Gemini).

We implemented our AI Sales platform as an intelligent extension connected to ERP data, without modifying the ERP itself. Quoting time dropped by 68% (from 23 to 7 minutes) for the client’s sales agents, while human errors in product code identification were almost eliminated.

👉 Link: Explore the AI quoting case study .


Diagram 1: Architecture from ERP to AI using orchestrated Google Cloud technologies
Diagram 1: Architecture from ERP to AI using orchestrated Google Cloud technologies


2. Forex: Governance and Compliance for FinTech in HubSpot

For Montelux, a foreign exchange (Forex) company, the challenge was not only implementing a sales CRM, but enforcing strict data control.

In an industry where compliance is critical, we designed and implemented an architecture centered on RBAC (Role-Based Access Control) and strict data segregation between commercial teams across multiple countries. The result was a fully auditable communication trail and dedicated pipelines for prospecting versus closing.

👉 Read the CRM governance and HubSpot case study


Diagram 2: CRM (HubSpot) as a single source of truth and resulting benefits
Diagram 2: CRM (HubSpot) as a single source of truth and resulting benefits


3. eCommerce: Refactoring for Speed - SEO traffic and Conversion Rate Optimization (CRO)

Cartepedia.ro is a reference name in online book retail in Romania, but ecommerce platforms require modernization every 3–5 years, which became the core objective of this project.

OPTI carried out a major refactoring of legacy code, including the implementation of Sphinx Search Server for semantic relevance, Google Gemini for an operational chatbot, and a new UX across all frontend screens. The result? A loading time (LCP) below 0.5 seconds, which led to a 70% increase in organic traffic from Google and an approximately 20% increase in conversion rate.

👉 View the technical details of the Cartepedia modernization


Diagram 3: Achieving a 0.5s LCP propelled the site among top Core Web Vitals performers
Diagram 3: Achieving a 0.5s Largest Contentful Paint (LCP) placed the site among top Core Web Vitals performers


Testimonial


François Dupouy, Head of Sales at Montelux, summarized the collaboration with OPTI:


"Their attention to detail and focus on delivering a customized HubSpot RevOps solution truly set them apart. We saw a significant improvement in how we manage leads and sales processes. The project was completed within the agreed timeframe. It was always clear that our interests came first. Excellent execution!"
(François Dupouy, Head of Sales at Montelux)
Francois-Dupouy-Montelux

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Quick Questions

What do the diagrams show?

Each diagram compresses the project architecture and data flow, showing where AI, governance, or performance work was applied.

Do you need to replace your ERP to use AI?

No. In the Entersoft project, AI was added as an API-integrated extension without replacing the existing ERP.

What outcomes were achieved across the projects?

Quoting: major time reduction; Forex: controlled and auditable data operations; Ecommerce: performance gains correlated with SEO and CRO improvements.

What is the TLDR (conclusion)?

These three projects show that effective modernization starts from real industry constraints: operational speed in quoting, governance in regulated environments, and UX/SEO performance in ecommerce. Architecture choices should follow risk and measurable outcomes.

What technologies and methodologies are involved?

Technologies: Google Cloud, Google Gemini, Vertex AI, BigQuery, Document AI, Vision API, Speech to Text, HubSpot CRM, HubSpot Workflows, Entersoft ERP, Sphinx Search Server, PHP, Yii Framework, Google Analytics, Search Console
Methodologies: ERP integration via API, AI-assisted quoting, semantic and lexical search, OCR, speech-to-text, upsell rules, data governance, RBAC, RevOps, legacy code refactoring, technical SEO, Core Web Vitals, A/B testing, audit and compliance

Nicolae Amarghioalei

Article written by

Nicolae Amarghioalei

Customer Success Manager. Cloud and Onboarding Specialist.

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