Citizen-Facing Features
✔ Submit new requests
✔ View and track all submitted requests
✔ Save drafts and reuse request forms
✔ Check request status in real-time
✔ Use templates and add attachments
✔ Access on iOS and Android apps
✔ Easy fill in and accessibility
✔ Easily fill out and download documents
Organization-Facing Features
✔ View and process requests from the website
✔ Manage requests by beneficiary and department
✔ Review, respond, and resubmit documents
✔ Assign smart tokens for responses
✔ Export requests to Word and Excel formats
✔ Generate single or bulk PDFs
Smart Governance Tools
✔ Digital signatures for secure approvals
✔ Customizable templates for various request types
✔ Bulk signing capabilities
✔ Smart folders and advanced filtering options
✔ Manage required payments for services
✔ Archive all electronic requests for future reference
✔ ISO-27001 certified for data security